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REFUND POLICY

  1. Our Return Policy Allows You To Exchange Product In Two Cases Only: 

    (Change of Mind is not Applicable)

    1) The Customer Received A Wrong Product

    • If a wrong product is delivered to a customer, then the customer shall return the product to our address for inspection and will be offered Correct product (free of any courier charges) or Store Credit whichever he/she chooses.

               Note: This Return warranty is valid for only 7 days of the customer receiving the order.

    • The product should be unused and the packaging should not be damaged.
    • The product should be sealed in its original product packaging.
    • All supporting documentation such as receipt of purchase as well as all accessories should be dispatched with the product.

    2) The Customer receives damaged goods

    • Customers may claim a Return if they receive damaged goods however they must provide video proof of this.
    • If the packaging is not intact, Customers are advised to make a video while unwrapping and unboxing their product from the delivery packaging. This video will be used as proof that the customer received damaged goods.
    • If video proof is not provided or video is made after the product has been unboxed then the customer will not be entertained to exchange the product.